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Welcome to the Mentor Learning Center

A Guide to Platform Notifications

This article outlines the different types of notifications that you may receive from the iMentor Platform as well as the content and purpose of each notification. These notifications are automatically generated by the platform and sent to the email address affiliated with the mentor's account. 

Tip: If you are not receiving any of these notifications, check the junk folder of your email account to make sure the notifications are not being filtered there. 

Click on the link to jump to the specific section. 

Platform Notifications

New Platform Message Notification

Subject: You have a new message from [mentee name]!

Hi, [mentor name]. Please sign into the iMentor NYC Platform at https://nyc.imentor.org to see the latest from [mentee name] and respond before the next class. Thanks!

This notification informs you of new Lesson activity from your mentee. Click on the link to sign into the iMentor Platform and be directed to the Lesson, where you can reply to your mentee. 

Email Notifications

New Email Notification

Dear [mentor name],

[Mentee name] has sent you an email! Click here to read the message.

Message Preview 

This notification informs you of a new email from your mentee. Click on the link to sign into the iMentor platform and be directed to the email message. You can reply to your mentee’s email by clicking on the “reply” button. 

Event Notifications

New Event Invitation

Subject: You have been invited to an event from [Program Coordinator name]!

Dear [mentor name],

[Program Coordinator name] has sent you an event invitation! Click HERE to view event details.

This notification informs you of a new event invitation. Click on the link to sign into the iMentor Platform and be directed to the Calendar, where you can RSVP for the event.

Event RSVP Notification

Subject: [Event Name] RSVP Notification

Hi [mentor name],

[Mentee name] has RSVP'd "No" for USA '17: Why College on 12/09/2015 between 06:00 PM - 08:00 PM.

Comments: 
Sorry, I can’t make it.

To view this event click HERE OR log in to your iMentor NYC event calendar at: https://nyc.imentor.org

This notification informs you of your mentee’s RSVP to the event. Click on the link to sign into the iMentor Platform and be directed to the Calendar, where you can RSVP to the event and leave a comment for your mentee. 

Survey Notifications

Survey Invitation Notification

Subject: Please take this survey from iMentor NYC!

Hi from iMentor NYC! We hope you're excited about your match with your mentee this year!

Please take a moment to complete the Mentor Pre-Survey Fall 2015. The information we collect using this survey helps us measure the effectiveness of our program, and we greatly value our mentors' feedback as we learn how we can improve. The survey will only take 5-10 minutes of your time to complete.

Click here to access your survey: [insert survey link here]

Thanks,
The iMentor Team

This notification informs you that there is a new survey to be completed. Click on the link in the notification to be taken directly to the survey. You can also access the survey by signing into the iMentor Platform and clicking on the survey splash screen that pops up.